What is missing in the PMBOK® Guide Fourth Edition Collect Requirements process?

PMBOK® Guide Fourth EditionI applaud the new Collect Requirements process in the Project Scope Management knowledge area of the PMBOK® Guide Fourth Edition. Although eight tools and techniques were listed, I did not see practical tips to discern the advantages and disadvantages of each tool or technique. Such guidelines would have been useful for project managers when deciding which tool or technique to use. I am hoping to see it on the next edition.

Interviews—ideal if you have few stakeholders who are all located in one place; the disadvantage is it takes too much time to do

Focus groups, facilitated workshops, group creativity techniques and group decision making techniques—project managers should watch out for groupthink

Questionnaires and surveys—potential problems with low response rates

Existing stuff—valuable source of requirements; not even mentioned in the PMBOK Guide

What do you think? Please click on the comment link to share your thoughts.

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One thought on “What is missing in the PMBOK® Guide Fourth Edition Collect Requirements process?

  • 2009-04-03 at 09:16
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    Vincent,

    Within the Planning Process Group, it would be too early to collect detailed requirements. If I am reading the PMBOK® Guide 4E correctly, I believe that the intention was to have “adequate” project and product requirements in order to define the scope and create the WBS. However, there are no Project Scope Management processes under the Executing Process Group. Hence, there is no opportunity to “refine” the requirements.

    Realistically, using a phase-gate approach, the project manager must get an approval at the end of the Initiating Process Group (signed project charter) and also at the end of the Planning Process Group (signed project management plan) before moving on to the Executing Process Group. If the expectation was to have full-blown requirements documents during the Planning Process Group, the Collect Requirements process could take several months. If that is the case, the project charter must include the entire requirements management lifecycle.

    John

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